CBI is now open at our new location at 1342 Military Rd, Niagara Falls, NY 14304.

Please be sure to notify all shippers of the new address as soon as possible. As always your package should be addressed to your name with your PMB number after it followed by our address.

Be aware that we did make some important policy changes. You can review them by clicking here


If you have an account with CBI please log In
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Mailbox (PMB) number not on the package but want to see if your package has arrived at CBI and is ready for pickup?
Enter your tracking number:




Forgot your username and password? We can email the information to you!
Enter your email address:


*Email notification are here!! To turn the feature on please log in to your account. Then click on the My Account Option at the top of the page. Verify we have your correct email address and then pick if you wish to receive an email every hour when new packages arrive and are ready for pickup or you can receive a daily summary sent after 9:30 PM on the days on each day when you have packages arrive at our warehouse. Please know that if you are picking up 15 or more packages you must schedule a prepull (pickup request) using the tracking site if you want to have your packages prepulled and quickly ready to go. But please submit only one prepull request the day before you come in for all the packages you have waiting.


*NOTICE: Effective November 1st 2018. CBI is implementing storage fees on all packages that are not picked up within 180 days of package delivery. The 180 clock will not start for older packages until November 1st 2018 so you still have time to pick them up at our new Military Rd location without storage fees. However packages delivered in 2017 are currently being held in our temporary storage location and should be available for pickup soon after our move is completed. Thank You!